- Available from any mobile phone with secure sockets layer
- Web access required
- Free through Business Online Banking with Bill Pay
- View account balances for all online accounts
- View account history for the past 15 days
- Monitor transaction details of all online accounts for the past 15 days
- Transfer funds between enabled online accounts
- Initiate cash management batches (commercial cash management customers only)
- Receive mobile texts (must be enrolled through Online Banking with Bill Pay)
- View and search for Community Bank Office and ATM locations
- View account alerts
To experience the convenience of Community Mobile, simply download the Community Bank's App or visit mobile.thecombank.com from your cell phone or mobile device. Log in using the same Access ID and Passcode you use for Online Banking.
Q: What is Community Mobile Banking?
A: Community Mobile Banking will give you instant connectivity to your accounts whenever, wherever using the browser on your cell phone or mobile device. This mobile banking service allows you to access account details, history and check account balances. In addition, Community Mobile Banking will allow you to transfer funds between accounts.
Q: Will Community Mobile Banking work on all mobile devices?
A: Community Mobile Banking is a browser-based application that is available from any mobile device enabled with Secure Sockets Layer (SSL) internet access. The streamlined Online Banking with Bill Pay pages and functions are designed for mobile browser access.
Q: How do I access Community Mobile Banking?
A: You simply download the Community Bank's App or type "mobile.thecombank.com" in your cell phone's web browser to access our site.
Q: Do I need to enroll for Community Mobile Banking?
A: Community Mobile Banking requires you to have an active account and be enrolled for online banking. You will not be required to download any applications. Once you access the App or "mobile.thecombank.com" through your cell phone or mobile device browser, you will be prompted to login. Use the same access ID and password you use to access your Online Banking with Bill Pay.
Q: What accounts can I access with Community Mobile Banking?
A: Community Mobile Banking allows you to access any of your Community Bank accounts currently available for access within Online Banking with Bill Pay.
Q: How do I view my account information?
A: Once you access the App or site at "mobile.thecombank.com," you'll see a listing of all your online accounts and their available balance, from which you can choose to view account information. Simply click on the account you would like to access to view more information.
Q: Can transfers be made using Community Mobile Banking?
A: Internal transfers can be made using Community Mobile Banking. The "Transfers" page will list all approved online transfer accounts. The cut-off time for transfers is 3pm EST.
Q: Is Community Mobile Banking secure?
A: All standard online banking security features are applied at login, including dual authentication.
Q: How much does Community Mobile Banking cost?
A: Community Mobile Banking is a free service from The Community Bank. However, depending on the rate plan with your mobile service provider, you may incur charges when accessing the internet. Please verify your coverage before accessing your account. The Community Bank is not responsible for charges incurred from your mobile service provider.