Protect Your Identity

Protect Yourself from Identity Theft.


Identity theft is among the fastest growing crimes in the country, affecting millions of people every year. We want to help make sure you don't become one of those people. That's why The Community Bank has partnered with Deluxe to bring you Deluxe Provent, an integrated suite of identity theft protection. For an extremely low monthly fee, you can relax knowing your identity is safe and secure.


Services:

Deluxe Provent has the following theft protection choices: ID Restoration, Internet Monitoring, Credit Monitoring, Vault, and Emergency Card Services.


Internet Monitoring

Ongoing searches of data and records available on the Internet to identify any known risks associated with up to 14 different consumer identity elements, such as credit card information, as well as alerts should anything be found.


ID Restoration

The Community Bank provides all Select Checking account customers free ID Restoration through Deluxe Provent. These customers may upgrade their level of identity theft protection, for a small monthly fee, by visiting and enrolling at www.deluxeprovent.ezshield.com.


A dedicated specialist is assigned to each Deluxe Provent user to assist identity theft victims with restoration of their identity to pre-theft status, and is backed by The EZShield® Promise which states that in the event of an identity theft, EZShield will provide complimentary prevention, detection and restoration services for up to one year.


EZShield Wallet

24/7 access to password-protected, encrypted secure information area containing essential personal information you want to manage and protect: identification, contact information, credit cards and bank accounts. EZShield Wallet helps to eliminate paper trails and reduces the risk of fraud and identity theft.


Credit Monitoring

Daily monitoring and alerts to notify you or certain activities associated with your credit files.


Vault

Secure, digital off-site storage of important documents, with 24/7 secure online access.



Get Started Today!

Signing up for this valuable service is quick and easy:

  • Visit www.deluxeprovent.ezshield.com to view the various options
  • When you are ready to enroll, enter The Community Bank's Routing/Transit Number (044105576).
  • You'll be walked through the steps for enrolling and activating your membership.

SUSPECT IDENTITY THEFT?

If an account holder has the Deluxe Provent ID Restoration membership and feel that they are a victim of identity theft, direct them to contact Deluxe Provent customer service directly at (866) 460-0095 or go online to www.deluxeprovent.ezshield.com to report the incident.


Phone Support: Deluxe and EZShield provide a Customer Support Team to provide secure and superior service and support for all products. The Support team is staffed with Certified Fraud Specialists during their standard hours of operation: Monday - Friday; 8am-8pm EST. During off-hours, including weekends, representatives are available to answer basic questions and forward account holder questions/requests to a certified specialist for response on the next business day. Off-hours inquiries will be responded to within 12 hours or less. The number to call for assistance is 1-866-460-0095.



Email Support: To further support account holders, Deluxe and EZShield will also provide email support for service inquiries, Frequently Asked Questions, and other service-related questions. The Email Response team provides support during their standard hours of operation: Monday-Friday; 8am-8pm EST. Email received during off-hours will receive a response the next business day. Email may be sent to deluxeprovent@ezshield.com.